Privacy Policy

At Doncaster Moto Parc, we take your privacy seriously. This policy explains what personal information we collect, why we collect it, how long we keep it, and your rights under the UK General Data Protection Regulation (UK GDPR).

1. Who We Are
Doncaster Moto Parc is a motocross practice facility based in Doncaster, UK. We provide motocross track access, training, memberships, and events. If you have any questions about how your data is used, please contact us at ride@doncastermotoparc.co.uk or +44 (0) 7547 584554.

2. What Information We Collect
When you book or ride with us, we may collect: rider name, date of birth, and contact details (address, phone, email); parent/guardian details for riders under 18; emergency contact information; waiver and consent forms; booking history and payment information (securely processed through our booking provider).

3. Why We Collect Your Information
We collect this information to: manage your booking and provide access to our track; ensure your safety while riding at our facility; meet our legal and insurance obligations (e.g. keeping records for potential injury claims); communicate important information about your booking or membership; send marketing updates, where you have given consent (you can unsubscribe at any time).

4. How Long We Keep Your Information
Our insurance requires that riders have up to 3 years after turning 18 to make a claim. Since our youngest riders are 5 years old, we may need to keep rider information for up to 16 years. After this period, your information will be securely deleted or anonymised.

5. How We Protect Your Information
Your data is stored securely within our booking system and internal records. Access is restricted to authorised staff only. We never sell your data. We will only share your information if required by law, insurance, or for safety reasons.

6. Your Rights
Under UK GDPR, you have the right to: access the personal data we hold about you; request corrections to inaccurate information; request deletion of your data (where this does not conflict with our legal/insurance obligations); restrict or object to certain types of data processing; lodge a complaint with the Information Commissioner's Office (ICO) if you are unhappy with how your data is handled.

7. Contact Us
If you have any questions about this policy or would like to exercise your rights, please contact us at ride@doncastermotoparc.co.uk or +44 (0) 7547 584554.